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Fort Financial Credit Union is a not-for-profit financial cooperative. We are owned and operated by our members for the sole benefit of our members -– the people who use our services. There are no paid shareholders or directors taking a profit off the top and because we are managed primarily by volunteers from our FFCU membership, labor and overhead costs are kept low. As a result, Fort Financial CU generally has higher depository rates and lower interest rates on loans. FFCU encourages savings by offering a fair return, and uses those savings to make loans to members at competitively lower interest rates. Credit unions like Fort Financial are chartered to serve employee groups, associations, and defined residential communities.
- Call 1-800-837-3262, or if you are in the Fort Wayne, IN area, dial (260) 432-1561.
(Please note: you must use a touchtone phone.)
- Once the automated teller answers, press the number 2 to get into the PAL system
- Enter your member ID number
- Next, enter your access code/PIN number
(Please note: the first time you use the phone answer line system your PIN will be the last 4 digits of the account’s primary member’s social security number)
- Once your account has been accessed enter the code for the type of transaction you would like to perform. Be sure to follow the instructions given by the automated teller for each step.
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| Account and Loan inquiries |
enter 1 |
| Payments, transfers and withdrawals |
enter 2 |
To access a different member number &
other activities |
enter 3 |
| Credit Union assistance |
enter 0 |
| To disconnect |
enter 5 |
|
| Regular savings |
1 |
| Checking |
2 |
| Christmas Club |
11 |
| Special Savings |
10 |
| Money Market (ex. CIA) |
3 |
| Loans |
121 |
| Check your monthly statement for the correct account numbers. |
- After the first time you access the phone answer line we recommend, for security purposes, that you change your access code/PIN number. At the main menu enter 3 to get into the Other Activities menu, select and enter 4, and follow the instructions.
- Enter dollar amounts without using decimals (ex. $50.00 will be 5000).
- Use the (*) key to return to the previous menu
- It is OK to interrupt the Phone Access Teller by simply pressing the number corresponding to the selection you wish to access.
The phone answer line can be accessed by touchtone phone 24 hours a day, 7 days a week.
- 24/7 Account Access
- View current balances
- Transfer funds
- No checks to write
- No due dates to remember
- Set up for one-time or repeat payments
CLICK HERE for more information on Online Banking & Bill Pay.
If you are having trouble logging in to your account, CLICK HERE for a list of supported browsers.
Members can bank anytime, anywhere from the convenience of their mobile phones or devices.
- 24/7 Account Access
- View account balances and recent activity
- Transfer funds
- Text banking
- Mobile browser (web-based)
CLICK HERE for more information on Mobile Phone Access.
You will need a valid email address to sign up to receive eStatements.
- Login to Online Banking.
- Click on the Self Service tab
- Then click on the eStatements link
- Follow instructions for enrollment and setup
PLEASE NOTE: New users will have to enroll in online banking to sign on to eStatements. Please have your member number, PIN, Social Security Number and street address ready for enrollment.
With shared branching, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions just as if they were in their home credit union. For more information on shared branching, CLICK HERE. |
